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Listening Ear Counselling & Consultancy Pte Ltd

LISTENING EAR COUNSELLING & CONSULTANCY PTE. LTD.

Find Support

Use this mental health directory to find support in Singapore for yourself or someone you care about. You do not need to know exactly what help you need before reaching out.Mental health directory: two women talking in a calm living room, one holding a teddy bear

Urgent Help

For immediate danger, call Police 999.

For a life-threatening medical emergency, call Ambulance 995.

Round-the-clock mental health support by telephone.
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Round-the-clock emotional support for people in distress.
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Urgent assessment and treatment for severe emotional distress.

A 24-hour reporting and support helpline for violence and abuse.
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About this mental health directory

Listening Ear provides this independent directory for general information and has no affiliation or partnership with the organisations listed. Please confirm current services, eligibility, fees and availability directly with each provider.

Directory reviewed 22 October 2026 using official sources; some provider details rely on earlier checks. Please confirm current details directly.

Not sure where to begin

Choose a way to begin that feels manageable for you.

Call or MessageTalk with a trained counsellor through national mindline and explore what support may help.

Explore OnlineBrowse self-help tools and information at your own pace.

Meet SomeoneFind a community service near you. Check its eligibility and contact arrangements before visiting.

Wellbeing & Self-Help

Information and practical tools for everyday wellbeing.

mindline.sg

Explore self-help tools and information to understand your feelings, manage everyday challenges and support your mental wellbeing at your own pace. Format: Online self-help

Access Online self-help

Groups and topics Mental Health

Organisation: MOH Office for Healthcare Transformation (MOHT) | Government initiative Who it's for: People seeking mental wellbeing information for themselves or someone they care about. Individual tools may have age guidance. How to access: Visit the website and choose resources or tools relevant to your concerns. Contact: Use the online platform. For a conversation with a counsellor, use the separate national mindline card. Website: Official service page | Organisation's main website Location: N/A, online resource. Hours / dates: Online resources can be accessed at any time. Cost: Check the terms and charges of individual self-help tools and resources. Internet data charges may apply. Please note: Self-assessment tools do not provide a diagnosis or replace professional assessment.

MindSG on HealthHub

Practical information and self-care resources covering stress, sleep, anxiety, low mood and ways to support your own or someone else's mental wellbeing. Format: Online self-help

Access Online self-help

Groups and topics Mental Health

Organisation: Health Promotion Board (HPB) | Government agency Who it's for: People seeking information about mental wellbeing and everyday self-care. How to access: Browse the articles, self-care resources and assessment tools on HealthHub. Contact: Access resources through the website. MindSG is not a counselling helpline. Website: Official service page | Organisation's main website Location: N/A, online resource. Hours / dates: Online resources can be accessed at any time. Cost: Online articles and tools are publicly accessible. For linked services, check with the organisation for more details. Please note: Self-assessments do not provide a diagnosis. Individual tools may have their own age guidance.

Someone to Talk To

Helplines, listening services and peer support.

National mindline 1771

Speak with a trained counsellor to talk through your concerns, understand your needs and explore suitable mental health support. Call 1771, WhatsApp 6669 1771 or use online chat, 24 hours daily. Format: Telephone · WhatsApp text · Online chat · 24 hours

Access Telephone · WhatsApp text · Online chat · 24 hours

Groups and topics Mental Health

Organisation: Institute of Mental Health (IMH), supported by the Ministry of Health (MOH) | Public healthcare Who it's for: People seeking mental health support for themselves or someone they care about. How to access: Contact the service by telephone, WhatsApp or online chat. Contact: Telephone: 1771. WhatsApp text: 6669 1771. Online chat: use the website below. Website: Official service page | Organisation's main website Location: N/A, telephone and online service. Hours / dates: 24 hours daily. Cost: Standard telephone charges apply; the number is not toll-free. Internet data charges may apply for WhatsApp and online chat. Check charges for any onward services. Please note: Counsellors can help you consider next steps and connect with further services where appropriate.

Samaritans of Singapore (SOS)

Emotional support for people experiencing distress, including those having suicidal thoughts or concerned about someone else. Format: Telephone · WhatsApp text · 24 hours

Access Telephone · WhatsApp text · 24 hours

Groups and topics Mental Health · Grief & Bereavement

Organisation: Samaritans of Singapore (SOS) | Social service agency Who it's for: People in emotional distress and those worried about someone they care about. How to access: Contact the telephone hotline or WhatsApp CareText service. Enquire separately about counselling and bereavement support. Contact: Hotline: 1767. WhatsApp CareText: 9151 1767 (text only). Website: Official service page | Organisation's main website Location: N/A for hotline and WhatsApp support. Counselling appointments have separate venue arrangements. Hours / dates: Hotline and WhatsApp CareText: 24 hours daily. Cost: Free emotional support. The hotline is toll-free. Internet data charges may apply for WhatsApp. Check with the organisation about separate specialist services. Please note: Specialist counselling and support following a death by suicide have separate service arrangements.

Tinkle Friend

A listening ear for children who want to talk about their worries, feelings, friendships, school or difficulties at home. Format: Telephone · Online chat

Access Telephone · Online chat

Groups and topics Children & Youth

Organisation: Singapore Children's Society | Social service agency Who it's for: Primary-school children aged 13 and below in Singapore. How to access: Call the helpline or use the online chat during service hours. Check the website for current telephone availability. Contact: Telephone: 1800 2744 788. Online chat: use the website below. Website: Official service page | Organisation's main website Location: N/A, telephone and online service. Hours / dates: Telephone: Monday-Friday, 2.30-5pm. Online chat: Monday-Thursday, 2.30-7pm; Friday, 2.30-5pm. Closed weekends and public holidays. Cost: Toll-free helpline and online chat support. Mobile airtime or internet data charges may apply. Please note: Calls and chats are recorded. Child-abuse reporting is signposted separately under NAVH. The provider's website displays a technical-difficulties notice for its telephone helpline and directs visitors to the online chat widget. Check current availability before calling and check the website for temporary closures.

Care Corner Mandarin Counselling Hotline

Talk in Mandarin about emotional difficulties, personal worries, family concerns or relationship challenges with a trained volunteer. Format: Telephone · Mandarin

Access Telephone · Mandarin

Groups and topics Mental Health · Families & Couples

Organisation: Care Corner Singapore | Social service agency Who it's for: People who prefer to discuss their concerns in Mandarin. How to access: Call the Mandarin counselling hotline during its operating hours. Contact: Telephone: 1800 3535 800. Website: Official service page | Organisation's main website Location: N/A, telephone service. Hours / dates: Daily, 10am-10pm, excluding public holidays. Cost: Free counselling support through a toll-free hotline. Mobile airtime charges may apply. Please note: This hotline is separate from Care Corner's appointment-based counselling and other community programmes.

AWARE Women's Helpline

Support and information for women facing personal, relationship or safety concerns, with space to discuss their situation and explore possible next steps. Format: Telephone · Online chat by appointment

Access Telephone · Online chat by appointment

Groups and topics Women

Organisation: Association of Women for Action and Research (AWARE) | Registered charity Who it's for: Women seeking support with personal difficulties, relationships, discrimination or safety concerns. How to access: Call the helpline, or arrange a callback. Women experiencing abuse or violence who cannot speak safely can request a scheduled Zoom text-chat appointment. Contact: Telephone: 1800 777 5555. Request a callback or, where eligible, a scheduled text-chat appointment through the official service page. Website: Official service page | Organisation's main website Location: N/A for helpline support. No walk-in service. Hours / dates: Monday-Friday, 10am-6pm. Cost: Free helpline support. Mobile airtime charges may apply. Appointment-based counselling has separate fees. Please note: Support is available in English, Mandarin, Malay and Tamil. Callbacks and eligible scheduled Zoom text-chat appointments require separate arrangements.

Oogachaga

LGBTQ-affirming emotional support for concerns about sexuality, identity, relationships, family and personal wellbeing. Format: WhatsApp text

Access WhatsApp text

Groups and topics LGBTQIA+

Organisation: Oogachaga Community Services Limited | Registered charity Who it's for: LGBTQ+ people and those with related concerns. How to access: Use the volunteer WhatsApp text service during operating hours. Contact the organisation separately for professional counselling. Contact: WhatsApp text: 8592 0609. Email counselling: CARE@oogachaga.com. Website: Official service page | Organisation's main website Location: N/A for WhatsApp support. Professional counselling has separate appointment and venue arrangements. Hours / dates: Tuesday and Thursday, 7-10pm; Saturday, 2-5pm. Cost: Free volunteer WhatsApp support. Internet data charges may apply. Professional counselling has separate fees; subsidies may be available. Please note: WhatsApp support is text only. Voice calls, video calls and SMS are not supported.

SAGE Seniors Helpline

Listening support and information for older people and those concerned about their emotional wellbeing, relationships or everyday difficulties. Format: Telephone

Access Telephone

Groups and topics Older Adults · Caregivers

Organisation: SAGE Counselling Centre | Social service agency Who it's for: People aged 50 and above, and family members or caregivers seeking support for an older person. How to access: Call the Seniors Helpline during operating hours. Contact: Seniors Helpline: 1800 555 5555. Website: Official service page | Organisation's main website Location: N/A, telephone service. Hours / dates: Check the organisation's current helpline hours before calling. Cost: Toll-free helpline. Mobile airtime charges may apply. Check with the organisation about other services. Please note: Contact the organisation about available languages and arrangements for further support.

SHECARES

Counselling, legal assistance and practical support for people affected by harmful online experiences. Format: Telephone · WhatsApp text · Counselling by appointment

Access Telephone · WhatsApp text · Counselling by appointment

Groups and topics Women · Children & Youth

Organisation: SG Her Empowerment (SHE) | Non-profit organisation Who it's for: Children, young people, men and women affected by online harms. How to access: Contact the telephone or WhatsApp service. Counselling and legal clinics are arranged by appointment. Contact: Telephone: 800 101 4616. WhatsApp text: 8985 5528. Email: shecares@she.org.sg. Website: Official service page Location: 44 Jalan Merah Saga, #01-54, Singapore 278116. Contact the service before visiting. Open map Hours / dates: Telephone and WhatsApp: Monday-Friday, 9am-9pm. Counselling: weekdays, 9am-6pm, by appointment. Excludes public holidays. Contact the service for legal-clinic dates. Cost: Free counselling, legal assistance and case management. Telephone or internet data charges may apply. Please note: Contact the service to discuss which assistance is appropriate for your situation.

let's talk by mindline

An online peer community where young people can share experiences, discuss mental wellbeing and learn from others. Format: Online peer support

Groups and topics Children & Youth · Mental Health

Organisation: MOH Office for Healthcare Transformation (MOHT) | Government initiative Who it's for: People aged 17-35 in Singapore, subject to community guidelines. How to access: Visit the online community and follow its participation and registration guidance. Contact: Join the online forum through the website. Use its support or moderation functions for community matters. Website: Official service page | Organisation's main website Location: N/A, online community. Hours / dates: Moderation: weekdays, 9am-7pm. Immediate responses are not guaranteed. Cost: Free to use. Internet data charges may apply. Please note: This is peer support, rather than individual counselling or emergency assistance.

SAMH Insight Centre

Mental health information and individual or family counselling to help people understand their difficulties and explore ways of coping. Format: Telephone · Counselling by appointment

Access Telephone · Counselling by appointment

Groups and topics Mental Health · Families & Couples

Organisation: Singapore Association for Mental Health (SAMH) | Social service agency Who it's for: Individuals and families affected by mental health concerns. How to access: Call the helpline for information or to arrange a counselling appointment. Contact: Helpline: 1800 283 7019. Centre: 6283 1576. Email: counselling@samhealth.org.sg. Website: Official service page | Organisation's main website Location: Block 69 Lorong 4 Toa Payoh, #01-365, Singapore 310069. Open map Hours / dates: Helpline: Monday-Friday, 9am-6pm, excluding public holidays. In-person counselling: by appointment during office hours. Evening online counselling: weekdays, 6-9pm, for existing clients only and subject to availability. Cost: Counselling is by donation. The helpline is toll-free; mobile airtime charges may apply. Please note: Helpline enquiries and counselling appointments have different arrangements.

Counselling & Therapy

Counselling, psychotherapy and community support.

Family Service Centres (FSCs)

Community support for individuals and families facing emotional, relationship, financial or other practical difficulties. Format: In person · Postcode-based access

Groups and topics Families & Couples

Organisation: Social service agencies operating within the MSF-supported Family Service Centre network. Who it's for: Individuals and families who need support with personal, family or social difficulties. How to access: Use your residential postcode to find the FSC serving your address, then contact the centre about support. Contact: Use the telephone number or email of the FSC returned by the postcode locator. Website: Official service page | Organisation's main website Location: Centres across Singapore. The centre serving you depends on your residential postcode. Hours / dates: Opening hours and appointment arrangements vary by centre. Cost: Check with the organisation for more details. Please note: FSCs provide casework and family support. Specialist mental health assessment or treatment may require referral to another service.

Community Mental Health Support Near You

Find nearby community mental health teams offering information, screening, assessment and support according to your needs. Format: Service finder · In person

Groups and topics Mental Health

Organisation: Participating community mental health providers | Organisation varies by team Who it's for: People seeking community mental health support. Adult and youth teams have different age and eligibility requirements. How to access: Search the official finder by your needs, age and preferred locality, then contact a suitable team. Contact: Use the selected team's telephone number or email shown in the service finder. Website: Official service page | Organisation's main website Location: Community locations across Singapore. Select a team serving your area. Hours / dates: Vary by team. Contact the selected service. Cost: Community mental health team services are provided at no charge, subject to service eligibility. Check charges for other services you are referred to. Please note: Teams offer different levels of support. Check eligibility, service coverage and appointment arrangements.

Brahm Centre Counselling

Counselling to help people work through emotional difficulties, personal concerns and challenges in everyday life. Format: In person · By appointment

Access In person · By appointment

Groups and topics Mental Health

Organisation: Brahm Centre | Social service agency Who it's for: People seeking counselling, subject to service eligibility and availability. How to access: Follow the website's counselling request instructions and provide a short summary of your situation and contact details. Contact: General enquiries: 6610 3870. Email: info@brahmcentre.com. Centre-specific numbers are listed on the counselling page. Website: Official service page | Organisation's main website Location: At the centre where your assigned counsellor is based. Locations include Aljunied, Labrador, MacPherson, Newton, Simei, Tampines and grovve at *SCAPE. Your appointment confirmation will specify the full address. View centre locations Hours / dates: By appointment. Available times depend on the counsellor and centre. Cost: Free for Singapore citizens and permanent residents under the current AIC/MOH subsidy arrangements. Others should check with the organisation for more details. Please note: Submitting a request does not confirm an appointment. The centre will advise on suitability and availability.

Clarity Singapore

Counselling and psychotherapy to help people manage psychological and emotional difficulties and develop ways of coping. Format: In person · By appointment

Groups and topics Mental Health

Organisation: Clarity Singapore | Social service agency Who it's for: People seeking support for psychological or emotional concerns, subject to the service's intake requirements. How to access: Contact Clarity to discuss your needs, eligibility and appointment arrangements. Contact: Yishun: 6757 7990. Agape Village: 6801 7467. Email: ask@clarity-singapore.org. Website: Official service page | Organisation's main website Location: Yishun: Block 854 Yishun Ring Road, #01-3511, Singapore 760854. Agape Village: 7A Lorong 8 Toa Payoh, #04-01, Singapore 319264. Open map 1 | Open map 2 Hours / dates: Monday-Friday, 9am-5.30pm. Counselling is by appointment. Cost: Free counselling and psychotherapy. Check with the organisation about charges for other programmes. Please note: Confirm which location to attend when booking your appointment.

Limitless

Counselling and psychological support for young people struggling with emotional difficulties, relationships, self-image or other challenges. Format: In person · Online counselling · By appointment

Groups and topics Children & Youth · Mental Health

Organisation: Limitless | Social service agency Who it's for: Young people aged 12-25 in Singapore. How to access: Submit a support request through the official website. Contact: Support request: use the online form. Email: hello@limitless.sg. Website: Official service page | Organisation's main website Location: 9 Gloucester Road, #01-03, Singapore 210009. Confirm your appointment venue; online counselling is also available. Hours / dates: Counselling appointments are available on weekdays, subject to availability. Cost: Free counselling and psychological support under its youth support service. Check with the organisation for eligibility and other service details. Please note: This is not an emergency response service. Submitting a request does not guarantee an immediate appointment.

Assisi Hospice Grief & Bereavement Care

Support for people coping with loss, including bereavement counselling and programmes to help them navigate grief. Format: In person · By appointment

Groups and topics Grief & Bereavement

Organisation: Assisi Hospice | Healthcare charity Who it's for: Bereaved people seeking support. Some programmes have specific eligibility requirements. How to access: Contact the bereavement care team to discuss which counselling or programme options may suit your circumstances. Contact: Bereavement enquiries: bereavementcare@assisihospice.org.sg. WhatsApp: 9787 9890. General hospice enquiries: 6832 2650. Website: Official service page | Organisation's main website Location: 832 Thomson Road, Singapore 574627. Counselling may also take place at home by arrangement. Group sessions take place at Assisi Hospice. Open map Hours / dates: Counselling by appointment. Group and programme dates vary. Cost: Free bereavement care services. Please note: Some programmes are limited to patient families or have particular timing and participation requirements.

Singapore Association for Counselling Directory

Browse counselling practices and explore their services, professional backgrounds and areas of experience. Format: Practitioner directory

Groups and topics Mental Health

Organisation: Singapore Association for Counselling (SAC) | Professional association Who it's for: People looking for a counsellor or counselling practice. How to access: Browse the directory and contact a practice directly about suitability, fees and appointments. Contact: For support, use the selected practice's listed contacts. Directory enquiries: admin@sacsingapore.org. Website: Official service page | Organisation's main website Location: Practices across Singapore. See individual listings for addresses and online options. Hours / dates: Appointment times vary by practice. Cost: Practitioner fees vary. Check with the individual practice for more details. Please note: Check the individual practitioner's qualifications, registration, relevant training and experience. A directory listing is not a personal recommendation.

Singapore Psychological Society Directory

Find psychologists and review their listed professional membership or registration status. Format: Practitioner directory

Groups and topics Mental Health

Organisation: Singapore Psychological Society (SPS) | Professional association Who it's for: People looking for a psychologist or checking a practitioner's listed status. How to access: Search the directory and contact the practitioner directly. Select the SRP-Registered Psychologist category when seeking an SRP-registered practitioner. Contact: For support, use the selected practitioner's listed contacts. Directory enquiries: secretariat@psychology.org.sg. Website: Official service page | Organisation's main website Location: Practices across Singapore. See individual listings for addresses and online options. Hours / dates: Appointment times vary by practitioner. Cost: Practitioner fees vary. Check with the individual practitioner for more details. Please note: SPS membership and Singapore Register of Psychologists (SRP) registration are different. Check current status, qualifications and relevant experience.

WE CARE Community Services

Counselling and recovery support for people affected by addiction, including support for family members. Format: In person · Counselling by appointment

Groups and topics Addiction & Recovery · Families & Couples

Organisation: WE CARE Community Services | Social service agency Who it's for: People experiencing addiction concerns and family members affected by someone else's addiction. How to access: Call, email or visit to register for a counselling appointment. Ask separately about recovery groups and other programmes. Contact: Telephone: 3165 8017. WhatsApp: 8391 3023. Email: help@wecare.org.sg. Website: Official service page | Organisation's main website Location: Kembangan-Chai Chee Community Hub, 11 Jalan Ubi, Block 5, #01-41, Singapore 409074. Open map Hours / dates: Monday-Friday, 10am-7pm. Counselling and support groups have separate schedules. Cost: Counselling: S$30-S$140 per session, based on personal and financial circumstances. Other services are free. Ask about assistance if cost is a concern. Please note: Registration does not mean immediate counselling. Group counselling is for registered clients receiving individual counselling.

Singapore Anti-Narcotics Association (SANA)

Community support to help people recover from drug use, rebuild daily life and strengthen family and social connections. Format: In person · Walk-ins available

Access In person · Walk-ins available

Groups and topics Addiction & Recovery · Families & Couples

Organisation: Singapore Anti-Narcotics Association (SANA) | Social service agency Who it's for: People affected by drug use and recovery, including their families. How to access: Contact or visit a Step-Up Centre. Some other programmes require a referral. Contact: Telephone: 6732 1122. Email: sana@sana.org.sg. Website: Official service page | Organisation's main website Location: Step-Up Centres are located at Sengkang, Northwest and Taman Jurong. Confirm your selected centre's current address and opening hours with SANA before visiting. View service locations Hours / dates: Check the opening hours of your selected centre before visiting. Cost: Check with the organisation for more details. Please note: Referral requirements differ by programme. Contact SANA about eligibility and referral arrangements before attending.

Fei Yue Community Services

Family, youth and community mental health programmes supporting people through emotional, relationship and practical difficulties. Format: In person · Programme-specific access

Groups and topics Families & Couples · Children & Youth · Mental Health

Organisation: Fei Yue Community Services | Social service agency Who it's for: Individuals and families, with different programmes serving particular age groups and needs. How to access: Contact the relevant programme to discuss your situation, eligibility and appointment arrangements. Contact: FAM family counselling: 6235 5229; fam@fycs.org. For other programmes, use the relevant service contacts on the website. Website: Official service page | Organisation's main website Location: Multiple centres across Singapore; location depends on the programme. Family counselling at FAM (Fei Yue): Block 281 Choa Chu Kang Avenue 3, #01-348, Singapore 680281. Open map View centre locations Hours / dates: Vary by programme. FAM (Fei Yue): Monday-Friday, 9.30am-6pm; last call-in and walk-in at 5pm. Cost: Fees depend on the programme. Counselling through FAM (Fei Yue) is free. For other programmes, check with the organisation for more details. Please note: Check the programme's age requirements, residential coverage and referral arrangements before visiting.

Care Corner Singapore

Counselling and community programmes supporting individuals and families with emotional wellbeing, relationships and challenges at different stages of life. Format: In person · Online counselling · By appointment

Groups and topics Families & Couples · Mental Health · Older Adults · Children & Youth

Organisation: Care Corner Singapore | Social service agency Who it's for: Individuals and families, including children, young people and older adults. Eligibility varies by programme. How to access: Contact the relevant programme about your needs, eligibility and appointments. Contact: Counselling Centre: 6353 1180; cccc@carecorner.org.sg. Other programmes have separate contacts. Website: Official service page | Organisation's main website Location: Multiple service locations. Counselling Centre: 8 New Industrial Road, #06-03, LHK3 Building, Singapore 536200, temporarily until end-February 2027. Other community programmes have separate locations. Open map View service locations Hours / dates: Vary by programme and centre. Counselling is by appointment. Cost: Fees depend on the programme. Counselling Centre sessions start from S$120, with further subsidies available subject to assessment. Other community programmes may be free. Please note: The Toa Payoh Counselling Centre is temporarily closed for renovation until end-February 2027. The Mandarin counselling hotline is listed separately.

CHAT Youth Mental Health Support

Confidential mental health assessment and guidance to help young people understand their concerns and find suitable support. Format: In person · Video appointments · Walk-ins available

Access In person · Video appointments · Walk-ins available

Groups and topics Children & Youth · Mental Health

Organisation: Institute of Mental Health (IMH) | Public healthcare Who it's for: People aged 16-30 living in Singapore. How to access: Walk in or book an assessment. In-person and video appointments are available. Contact: Assessment enquiries: 6493 6500 / 6493 6501. Email: CHAT@mentalhealth.sg. Website: Official service page | Organisation's main website Location: *SCAPE, 2 Orchard Link, #04-07, Singapore 237978. Open map Hours / dates: Monday, 9am-5pm; Tuesday-Saturday, noon-9pm. Closed Sundays and public holidays. Cost: Free mental health assessment. Services you are referred to may have separate charges. Please note: webCHAT is temporarily unavailable. Video assessments remain available. This is not an emergency service.

Bridging Hearts

A three-session programme helping parents and young people communicate and support each other emotionally. Format: In person · Registration required

Groups and topics Children & Youth

Organisation: Mindfull Community | Social service agency Who it's for: Parents attending with a young person aged 9-15. How to access: Register with Mindfull Community for the next intake. Contact: Programme enquiries: bh@mindfull.org.sg. General enquiries: 6460 4400; general@mindfull.org.sg. Website: Official service page | Organisation's main website Location: Venue depends on the intake. Contact Mindfull Community for the next programme location. Hours / dates: Scheduled programme dates. Contact the organiser for the next intake. Cost: Check with the organisation for more details. Please note: Both parent and young person participate together. Participants are encouraged to attend all three sessions.

Urgent Help & Medical Treatment

Emergency services and planned medical care, clearly separated.

Urgent Help

Police 999

Emergency police assistance when there is immediate danger, a threat to safety or an incident requiring urgent police response. Call 999 for immediate police assistance. Format: Telephone · Emergency · 24 hours

Access Telephone · Emergency · 24 hours

Organisation: Singapore Police Force (SPF) | Government emergency service Who it's for: Anyone needing immediate police assistance in Singapore. How to access: Call 999 and explain what has happened and where help is needed. Contact: Emergency telephone: 999. Website: Official service page | Organisation's main website Location: N/A, emergency telephone service. Hours / dates: 24 hours daily. Cost: Emergency calls are free. Please note: Use this service for urgent police assistance. General enquiries and non-urgent reports have separate channels.

Ambulance 995

Emergency ambulance assistance for life-threatening medical emergencies requiring urgent assessment and care. Call 995 for a life-threatening medical emergency. Format: Telephone · Emergency · 24 hours

Access Telephone · Emergency · 24 hours

Organisation: Singapore Civil Defence Force (SCDF) | Government emergency service Who it's for: Anyone experiencing or witnessing a life-threatening medical emergency in Singapore. How to access: Call 995, provide the location and describe the emergency. Follow the operator's instructions. Contact: Emergency telephone: 995. Website: Official service page | Organisation's main website Location: N/A, emergency telephone service. Hours / dates: 24 hours daily. Cost: SCDF does not charge for emergency ambulance conveyance to hospital. Hospital assessment and treatment have separate charges. Please note: 995 is for emergency ambulance assistance. Non-emergency ambulance transport has separate arrangements.

National mindline 1771

Speak with a trained counsellor to talk through your concerns, understand your needs and explore suitable mental health support. Call 1771, WhatsApp 6669 1771 or use online chat, 24 hours daily. Format: Telephone · WhatsApp text · Online chat · 24 hours

Access Telephone · WhatsApp text · Online chat · 24 hours

Groups and topics Mental Health

Organisation: Institute of Mental Health (IMH), supported by the Ministry of Health (MOH) | Public healthcare Who it's for: People seeking mental health support for themselves or someone they care about. How to access: Contact the service by telephone, WhatsApp or online chat. Contact: Telephone: 1771. WhatsApp text: 6669 1771. Online chat: use the website below. Website: Official service page | Organisation's main website Location: N/A, telephone and online service. Hours / dates: 24 hours daily. Cost: Standard telephone charges apply; the number is not toll-free. Internet data charges may apply for WhatsApp and online chat. Check charges for any onward services. Please note: Counsellors can help you consider next steps and connect with further services where appropriate.

Samaritans of Singapore (SOS)

Emotional support for people experiencing distress, including those having suicidal thoughts or concerned about someone else. Format: Telephone · WhatsApp text · 24 hours

Access Telephone · WhatsApp text · 24 hours

Groups and topics Mental Health · Grief & Bereavement

Organisation: Samaritans of Singapore (SOS) | Social service agency Who it's for: People in emotional distress and those worried about someone they care about. How to access: Contact the telephone hotline or WhatsApp CareText service. Enquire separately about counselling and bereavement support. Contact: Hotline: 1767. WhatsApp CareText: 9151 1767 (text only). Website: Official service page | Organisation's main website Location: N/A for hotline and WhatsApp support. Counselling appointments have separate venue arrangements. Hours / dates: Hotline and WhatsApp CareText: 24 hours daily. Cost: Free emotional support. The hotline is toll-free. Internet data charges may apply for WhatsApp. Check with the organisation about separate specialist services. Please note: Specialist counselling and support following a death by suicide have separate service arrangements.

IMH Emergency Services

Urgent psychiatric assessment and treatment for people experiencing severe emotional distress or an acute mental health crisis. In-person emergency care, 24 hours. For a life-threatening medical emergency, call 995. Format: In person · Emergency · 24 hours

Access In person · Emergency · 24 hours

Organisation: Institute of Mental Health (IMH), NHG Health | Public healthcare Who it's for: People who need urgent assessment and treatment for a mental health crisis. How to access: Attend IMH Emergency Services in person. Contact: Attend in person for emergency assessment. IMH general enquiries: 6389 2000, not a dedicated emergency counselling number. Website: Official service page | Organisation's main website Location: Block 1, Level 1, 10 Buangkok View, Singapore 539747. Open map Hours / dates: 24 hours daily. Cost: Fees apply. Check with the organisation for more details and financial assistance options. Please note: Assessment on arrival determines care priority. Waiting times vary. For a life-threatening medical emergency, call 995.

NAVH: Abuse & Violence Support

Seek help or report concerns about abuse, neglect, family violence or sexual harassment affecting you or someone else. Helpline: 1800 777 0000. Immediate danger: call Police 999. Format: Telephone · Online reporting · 24-hour helpline

Access Telephone · Online reporting · 24-hour helpline

Organisation: Ministry of Social and Family Development (MSF) | Government service Who it's for: People experiencing harm and anyone concerned about the safety of a child, adult, older person or vulnerable person. How to access: Call the helpline or submit a report through the official online reporting form. Contact: Telephone: 1800 777 0000. Online reporting: go.gov.sg/navh. Website: Official service page | Organisation's main website | Online report Location: N/A, telephone and online reporting service. Hours / dates: Telephone helpline: 24 hours daily. Online reports are not an immediate emergency response channel. Cost: Mobile airtime charges apply to calls to the 1800 helpline. Please note: For immediate danger, call Police 999. Do not wait for a response to an online report.

Medical Assessment & Treatment

IMH Ongoing & Specialist Care

Specialist mental health assessment, treatment planning and ongoing care tailored to a person's clinical needs. Format: In person · By appointment

Access In person · By appointment

Groups and topics Mental Health

Organisation: Institute of Mental Health (IMH), NHG Health | Public healthcare Who it's for: People seeking planned specialist assessment or ongoing treatment for mental health conditions. How to access: Arrange an outpatient appointment. For subsidised care, check whether a polyclinic or eligible CHAS referral is required. Contact: Appointments: 6389 2200. General enquiries: 6389 2000. Online appointment request through the website. Website: Official service page | Organisation's main website Location: Main campus: 10 Buangkok View, Singapore 539747. Some outpatient clinics are elsewhere; follow the location in your appointment confirmation. Hours / dates: By appointment. Clinic hours vary. Cost: Fees apply. Subsidies depend on eligibility and referral arrangements. Check with the organisation for more details. Please note: Choosing a preferred doctor may involve non-subsidised rates. Emergency care is accessed separately.

Mental Health GPs & Polyclinics

Medical assessment and treatment for mental health concerns, with referral to specialist or community services when needed. Format: In person · Clinic-specific access

Groups and topics Mental Health

Organisation: Participating private GP clinics and public polyclinics | Private and public healthcare Who it's for: People seeking medical advice about their mental health, including concerns affecting sleep, mood, anxiety or daily functioning. How to access: Find a participating clinic and contact it about appointments and available mental health services. Contact: Use the telephone number or contact details of your selected clinic in the official finder. Website: Official service page | Organisation's main website Location: Participating clinics across Singapore. Use the clinic finder to select a suitable location. Hours / dates: Vary by clinic. Check opening hours and appointment requirements. Cost: Fees and subsidies vary by clinic, service and eligibility. Check with the organisation for more details. Please note: Not every GP or polyclinic provides the same mental health services.

KKH Women's Mental Wellness Service

Specialist care for women experiencing mental health difficulties, including concerns associated with reproductive and hormonal changes. Format: In person · By appointment

Groups and topics Women · Mental Health

Organisation: KK Women's and Children's Hospital (KKH), Department of Psychological Medicine | Public healthcare Who it's for: Women seeking specialist mental health care, including concerns around pregnancy, childbirth, infertility, pregnancy loss, premenstrual symptoms or menopause. How to access: Contact KKH about appointments and referral arrangements. Contact: Central appointments: 6294 4050. Email: centralappt@kkh.com.sg. Website: Official service page | Organisation's main website Location: KKH@Halifax, Level 2, 11 Halifax Road, Singapore 229262. Open map Hours / dates: By appointment. Contact the organisation for clinic hours. Cost: Fees apply. Subsidies depend on eligibility and referral arrangements. Check with the organisation for more details. Please note: The clinic is separate from KKH's main hospital building. Follow the location in your appointment confirmation. The service is not limited to mothers.

National Addictions Management Service (NAMS)

Specialist addiction assessment, counselling and medical treatment to help people understand their difficulties and plan appropriate recovery support. Format: In person · By appointment · Limited walk-ins

Access In person · By appointment · Limited walk-ins

Groups and topics Addiction & Recovery · Families & Couples

Organisation: Institute of Mental Health (IMH), NHG Health | Public healthcare Who it's for: Adults and young people aged 13 and above with addiction concerns. Parental consent is required for patients under 21. How to access: Arrange an appointment or contact the clinic about available walk-in slots. An eligible referral is required for subsidised care. Contact: Appointments: 6389 2200. General enquiries: 6389 2000. Referral enquiries: imh.nams@nhghealth.com.sg. Website: Official service page | Organisation's main website Location: NAMS Outpatient Clinic, Block 9, Basement 1, 10 Buangkok View, Singapore 539747. Open map Hours / dates: Clinic operating hours vary by day; check the current service page or call the clinic. Walk-in slots are limited. The current service page lists morning walk-ins only, with registration closing at 11am. Call 6389 2200 before visiting to confirm availability. Cost: Fees apply for assessment, counselling and medical consultations. Subsidies depend on eligibility and an appropriate referral. Check with the organisation for more details. Please note: Direct bookings and walk-ins are self-referrals and do not qualify for government subsidies. For children under 13, enquire with the Child Guidance Clinic.

MOH Guide to Mental Health Services

An overview of mental health support in Singapore, explaining community services, primary care and specialist treatment options. Format: Information guide

Organisation: Ministry of Health (MOH) | Government resource Who it's for: People trying to understand available services and where to begin seeking support. How to access: Read the online guide and follow the links to relevant services. Contact: Use the contact details of the service you choose from the guide. This information page does not provide treatment or appointments. Website: Official service page | Organisation's main website Location: N/A, online information resource. Hours / dates: The online guide can be accessed at any time. Cost: The online guide is publicly accessible. For services listed in the guide, check with the organisation for more details. Please note: The guide provides information. Appointments, eligibility and treatment arrangements must be discussed with the relevant service.

Understanding professional roles

Counsellors and psychotherapists help people work through emotional, relationship and psychological difficulties. Clinical psychologists provide psychological assessment and treatment. Psychiatrists are medical doctors who assess and treat mental health conditions and can prescribe medication. Services vary according to each practitioner’s qualifications, training and scope. Professionals may work together or refer you to another service when appropriate.

About this directory

Independent information and no affiliation

This directory is provided for general information only. Listening Ear Counselling & Consultancy Pte. Ltd. has no affiliation or partnership with the organisations listed and does not act on their behalf. Inclusion does not constitute an endorsement, recommendation for your individual circumstances, or a guarantee of the organisation, its services or outcomes.

Your choices and responsibilities

You are responsible for checking a provider’s current services, qualifications where relevant, suitability for your needs, eligibility, fees, availability and terms before using its services. The decision to contact or engage a provider is yours, and any service arrangement is between you and that provider. You do not need to assess your own condition before seeking help; if unsure, ask a qualified professional or the relevant service for guidance.

Accuracy and third-party services

Although we take reasonable care when compiling this directory, information may change or contain errors or omissions. We do not guarantee its accuracy, completeness or currency. External websites and services are independently operated and outside our control, including their content, privacy practices, availability and quality of care.

Professional advice and emergencies

This directory does not provide a diagnosis or replace individual professional advice, assessment or treatment. It is not an emergency response service, and contacting Listening Ear through this website does not activate emergency assistance. For immediate danger, call Police 999; for a life-threatening medical emergency, call Ambulance 995.

Your legal rights

Nothing in this disclaimer excludes or limits liability that cannot lawfully be excluded or limited.

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