About Listening Ear Counselling & Consultancy
Hope and Noticeable Change — Delivered with Empathy, Powered by Science
Listening Ear Counselling & Consultancy Pte. Ltd. is Singapore’s one stop premier centre for personalised therapy for individuals, couples, and families. Led by Karl deSouza, a globally accredited therapist with over 20 years of multicultural experience, we offer continuity of care so clients never need to repeat their story. We specialise in marriage and couple counselling, family therapy, LGBTQIA+ support, addiction recovery, and individual therapy for those facing challenges such as trauma, identity struggles, stress, depression, and relationship issues, all delivered with empathy, cultural sensitivity, and clinical depth.
Our services are available both in person at International Plaza (Tanjong Pagar) and online via secure Zoom. We support couples of all orientations and stages, LGBTQIA+ individuals and couples, expatriates, cross-cultural clients, those navigating life transitions or post-divorce, Third Culture Kids (TCKs), young adults, parents, families, and those in addiction or codependency recovery.
We are committed to creating a respectful, affirming space where people from all backgrounds, identities, abilities, neurotypes, and life experiences feel safe to bring their whole selves. You can read more about our approach on our inclusive counselling philosophy page.
Our Story
Our journey began in 2001 in Singapore, where, newly married and settled in corporate life, we felt a calling to contribute more meaningfully to society. Inspired by the movie “Patch Adams” and the spiritual works of Mother Teresa, and guided by the biblical phrase ‘It is in giving that one receives,’ we embarked on a path of discernment that started in our local church.
This quest for deeper purpose took us to Hawkstone Hall in the UK, a place of serenity where we gained clarity and focus. Returning to Singapore, we engaged in school missions and counseling, deepening our resolve to make a difference. Our journey then led us to India, where we ran a palliative care hospice for people with HIV/AIDS and worked with local schools and communities.
It was here that we recognised the need for formal training to enhance our impact, prompting Karl to earn a postgraduate diploma in counselling and a Masters in Clinical Psychology, alongside a law degree.
After over two decades in India, we returned to Singapore in 2021 and established Listening Ear Counselling & Consultancy Pte Ltd, alongside our practice in India, under a shared mission to provide unparalleled psychological services with warmth, authenticity, and compassion. Our approach focuses on outpatient, personalised psychological care designed to address a spectrum of mental health disorders through a holistic approach that emphasises healing and growth.
At Listening Ear Counselling & Consultancy, we’ve created a sanctuary where individuals, families, and couples can find solace, guidance, and hope. Our environment combats isolation and fosters a sense of being heard, seen, and supported. We are committed to ensuring that no one feels alone.
Our Mission, Vision and Core Values
At Listening Ear Counselling & Consultancy Pte. Ltd., our mission is to be a beacon of excellence in Singapore’s mental health landscape — providing high-quality, evidence-based support that is ethical, inclusive, and client-centred. We aim to enhance outcomes while creating a safe, collaborative space where every individual feels heard, valued, and empowered.
At Listening Ear Counselling & Consultancy Pte. Ltd., we envision a world where mental wellness, peace, and compassion are fundamental rights, and where every person has access to the care they need to thrive, within a society that embraces diversity and fosters human potential.
Our work is grounded in values that ensure each client feels genuinely seen, respected, and understood:
Professional Integrity: Upholding ethical, transparent practice
Genuineness: Building real, trusting relationships
Non-Judgmental Attitude: Creating safe, open spaces
Empathy: Deeply understanding each person’s story
Inclusivity: Celebrating diversity in all its forms
These values guide how we listen, how we show up, and how we support meaningful, lasting change.
Our Approach
At Listening Ear Counselling & Consultancy, our focus is to help individuals, couples, and families heal, reconnect, and rediscover their inner strength. We believe that the quality of our connections, with ourselves, with others, and across time, is central to well-being. What we are today is connected to our past, and what we become tomorrow depends on the choices we make in the present. Through compassionate, mindful, and curious listening, we help clients become aware of these connections, learn to regulate them, and move toward a future of their own choosing. We don’t believe in rushing the healing process, every person’s pace is different, and it’s never helpful to teach someone to fly when they’re still learning to walk. That’s why we provide a respectful, confidential space where each client feels seen, heard, and understood. Rather than handing out generic advice, we act as non-judgmental witnesses to their story, because while we may guide the process, only they are the true experts of their lives.
What Brings Clients to Us?
At Listening Ear Counselling & Consultancy Pte. Ltd., we support individuals, couples, and families navigating a wide range of emotional, relational, and life challenges. Whether you are seeking clarity, healing, or a way forward, our work is centred on helping you feel understood, supported, and empowered.
Clients often reach out to us for:
• Marriage counselling in Singapore and couple relationship difficulties
• Infidelity, betrayal, and affair recovery counselling, including rebuilding trust and navigating complex emotions
• Family and parenting conflicts, including co-parenting and blended family challenges
• Expat counselling and relocation support, including identity, belonging, and cultural transition
• LGBTQIA+ identity, relationship, and affirming support
• Sex and intimacy concerns, including sexual difficulties, desire mismatch, and emotional disconnection
• Addiction and codependency recovery, including alcohol, drug, and sex or pornography-related struggles, as well as support for families impacted by addiction
• Trauma therapy and childhood attachment wounds
• Anxiety counselling in Singapore, stress, and depression
• Identity loss, midlife transitions, and life direction concerns
• Burnout, emotional overwhelm, and workplace stress
• Self-worth, confidence, and personal growth
• Fertility challenges and conception difficulties, including failed IVF and the emotional impact of trying to conceive
• Discernment counselling for couples who feel uncertain about whether to stay or separate
• Divorce counselling and conscious uncoupling, including joint parenting and co-parenting support
A Gentle Note
Many individuals and couples come to us carrying quiet, often unspoken pain, struggles around intimacy, identity, betrayal, loss, or disconnection. We do not rush the process. Instead, we walk alongside you with care, helping you make sense of what you are experiencing at a pace that feels safe and respectful.
How we Support Clients?
What you may be facing:
Relationship conflict, emotional distance, or a sense of disconnection
How we work with you:
We offer structured support for couples and partners , including marriage counselling in Singapore and emotionally focused approaches that help partners – whether married, in long-term relationships or exploring commitment to slow down, understand each other more deeply, and rebuild communication and connection
What you can begin to experience:
Clearer communication, emotional safety, and a renewed sense of partnership
What you may be facing:
Infidelity, betrayal, or the painful aftermath of a breach of trust
How we work with you:
We support infidelity and affair recovery through guided conversations, helping both partners process what has happened and explore whether and how trust can be rebuilt
What you can begin to experience:
Clarity, emotional healing, and the possibility of rebuilding trust at a pace that feels safe
What you may be facing:
Relocation stress, identity loss, loneliness, or feeling “in-between worlds”
How we work with you:
Through expat counselling in Singapore, we help you make sense of cultural transitions, shifting identities, and the emotional impact of living away from home
What you can begin to experience:
Greater stability, a sense of belonging, and clarity in navigating life in Singapore
What you may be facing:
Questions around identity, coming out, relationship challenges, or navigating acceptance in family, cultural, or social contexts
How we work with you:
We provide a safe, affirming space through LGBTQIA+ affirming counselling in Singapore to explore identity, relationships, and personal experiences with care and respect
What you can begin to experience:
Greater self-acceptance, clarity, emotional safety, and confidence in navigating your identity and relationships.
What you may be facing:
Sexual difficulties, desire mismatch, avoidance, or emotional disconnection in intimacy
How we work with you:
We provide a safe, respectful, and non-judgemental space through sex therapy in Singapore to explore intimacy, sexual difficulties, communication, and emotional connection at your own pace.
What you can begin to experience:
Greater comfort, deeper understanding, and a more connected intimate relationship
What you may be facing:
Struggles with alcohol, drugs, or sex/pornography, along with patterns of codependency in relationships
How we work with you:
We combine insight, emotional work, and practical strategies in our addiction counselling in Singapore to support recovery, accountability, and healthier relational patterns
What you can begin to experience:
Improved coping, stronger boundaries, and more stable, fulfilling relationships
What you may be facing:
Fertility struggles, failed IVF attempts, or the emotional toll of trying to conceive
How we work with you:
Through our fertility and IVF Counselling support service, we offer a compassionate space to process grief, uncertainty, hope, and the pressures that often accompany this journey
What you can begin to experience:
Emotional resilience, self-compassion, and a greater sense of steadiness during an uncertain time.
What you may be facing:
Loss of a loved one, anticipatory grief, or the quiet, ongoing pain that can follow significant life changes
How we work with you:
We provide a compassionate and steady space through grief counselling in Singapore to process loss, honour your experience, and move at a pace that feels right for you
What you can begin to experience:
A gentle sense of grounding, meaning-making, and the ability to carry your loss with greater ease over time
What you may be facing:
A sense of being stuck, questioning purpose, identity shifts, or navigating major life transitions such as career, relationships, or ageing
How we work with you:
We offer a reflective and supportive space through midlife counselling and life transition support to explore meaning, direction, and personal growth
What you can begin to experience:
Clarity, renewed purpose, and a more grounded sense of self as you move through change
What you may be facing:
Feeling stuck or uncertain about whether to stay in or leave a relationship
How we work with you:
We provide Discernment counselling in Singapore in a a structured and thoughtful space to explore your options with honesty and care, without rushing decisions
What you can begin to experience:
Clarity, confidence, and a more grounded sense of direction
What you may be facing:
Challenges in co-parenting after separation or divorce, differences in parenting styles, or difficulty communicating in a way that supports your child’s wellbeing
How we work with you:
We support parents through co-parenting counselling in Singapore, helping you develop healthier communication, shared understanding, and practical parenting strategies
What you can begin to experience:
Greater stability for your children, reduced conflict, and a more cooperative and respectful parenting relationship
What you may be facing:
Separation, divorce, or the emotional and practical challenges of ending a relationship
How we work with you:
We support individuals, couples or blended families through divorce counselling in Singapore, helping them move forward with dignity and navigate separation with greater clarity and care
What you can begin to experience:
A greater sense of stability, reduced conflict, and the ability to move forward with clarity and respect
What you may be facing:
Separation, divorce, or the challenges of co-parenting after a relationship ends
How we work with you:
We support individuals, couples or blended families through divorce counselling in Singapore helping them move forward with dignity. including if required joint co parenting conversations and communication tools
What you can begin to experience:
Greater stability for children, respectful co-parenting, and reduced conflict
Therapeutic Modalities and Approaches We Use
We tailor every treatment plan to the individual or couple, combining both top-down (cognitive) and bottom-up (trauma-informed, somatic) methods to support healing in mind, body, and spirit:
- Couples & Family Work: EFCT, The Gottman Method, Nonviolent Communication (NVC), Satir Transformational Systemic Therapy.
- Trauma & Somatic Work: EMDR, Brainspotting, Internal Family Systems (IFS), MEMI, Somatic Experiencing (SE), DARe, and ISP.
- Cognitive & Brief Therapies: CBT, REBT, Reality Therapy, Narrative Therapy, Solution-Focused Brief Therapy (SFBT).
What Sets Us Apart?
Holistic, One-Stop Support
Personalised, Evidence-Based Care
Culturally Attuned & Gender-Sensitive
Expertise Across Life Stages
