About Listening Ear Counselling & Consultancy
Hope and Noticeable Change — Delivered with Empathy, Powered by Science
Listening Ear Counselling & Consultancy Pte. Ltd. is Singapore’s one stop premier centre for personalised therapy for individuals, couples, and families. Led by Karl deSouza, a globally accredited therapist with over 20 years of multicultural experience, we offer continuity of care so clients never need to repeat their story. We specialise in marriage and couple counselling, family therapy, LGBTQIA+ support, addiction recovery, and individual therapy for those facing challenges such as trauma, identity struggles, stress, depression, and relationship issues — all delivered with empathy, cultural sensitivity, and clinical depth.
Our services are available both in person at International Plaza (Tanjong Pagar) and online via secure Zoom. We support couples of all orientations and stages, LGBTQIA+ individuals and couples, expatriates, cross-cultural clients, those navigating life transitions or post-divorce, Third Culture Kids (TCKs), young adults, parents, families, and those in addiction or codependency recovery.
Our Story
Our journey began in 2001 in Singapore, where, newly married and settled in corporate life, we felt a calling to contribute more meaningfully to society. Inspired by the movie “Patch Adams” and the spiritual works of Mother Teresa, and guided by the biblical phrase ‘It is in giving that one receives,’ we embarked on a path of discernment that started in our local church.
This quest for deeper purpose took us to Hawkstone Hall in the UK, a place of serenity where we gained clarity and focus. Returning to Singapore, we engaged in school missions and counseling, deepening our resolve to make a difference. Our journey then led us to India, where we ran a palliative care hospice for people with HIV/AIDS and worked with local schools and communities.
It was here that we recognised the need for formal training to enhance our impact, prompting Karl to earn a postgraduate diploma in counselling and a Masters in Clinical Psychology, alongside a law degree.
After over two decades in India, we returned to Singapore in 2021 and established Listening Ear Counselling & Consultancy Pte Ltd, alongside our practice in India, under a shared mission to provide unparalleled psychological services with warmth, authenticity, and compassion. Our approach focuses on outpatient, personalised psychological care designed to address a spectrum of mental health disorders through a holistic approach that emphasises healing and growth.
At Listening Ear Counselling & Consultancy, we’ve created a sanctuary where individuals, families, and couples can find solace, guidance, and hope. Our environment combats isolation and fosters a sense of being heard, seen, and supported. We are committed to ensuring that no one feels alone.
Our Mission, Vision and Core Values
At Listening Ear Counselling & Consultancy Pte. Ltd., our mission is to be a beacon of excellence in Singapore’s mental health landscape — providing high-quality, evidence-based support that is ethical, inclusive, and client-centred. We aim to enhance outcomes while creating a safe, collaborative space where every individual feels heard, valued, and empowered.
At Listening Ear Counselling & Consultancy Pte. Ltd., we envision a world where mental wellness, peace, and compassion are fundamental rights — and where every person has access to the care they need to thrive, within a society that embraces diversity and fosters human potential.
Our work is grounded in values that ensure each client feels genuinely seen, respected, and understood:
Professional Integrity: Upholding ethical, transparent practice
Genuineness: Building real, trusting relationships
Non-Judgmental Attitude: Creating safe, open spaces
Empathy: Deeply understanding each person’s story
Inclusivity: Celebrating diversity in all its forms
These values guide how we listen, how we show up, and how we support meaningful, lasting change.
Our Approach
At Listening Ear Counselling & Consultancy, our focus is to help individuals, couples, and families heal, reconnect, and rediscover their inner strength. We believe that the quality of our connections — with ourselves, with others, and across time — is central to well-being. What we are today is connected to our past, and what we become tomorrow depends on the choices we make in the present. Through compassionate, mindful, and curious listening, we help clients become aware of these connections, learn to regulate them, and move toward a future of their own choosing. We don’t believe in rushing the healing process — every person’s pace is different, and it’s never helpful to teach someone to fly when they’re still learning to walk. That’s why we provide a respectful, confidential space where each client feels seen, heard, and understood. Rather than handing out generic advice, we act as non-judgmental witnesses to their story — because while we may guide the process, only they are the true experts of their lives.
We support clients navigating a wide range of emotional, relational, and identity-related challenges, including:
- Marriage and couple difficulties
- Family and parenting conflict
- LGBTQIA+ identity and relationship concerns
- Addiction and Codependency recovery
- Trauma and childhood attachment wounds
- Stress, trauma, anxiety, and depression
- Identity loss and life transitions
- Burnout and emotional overwhelm
- Self-worth and personal growth
We tailor every treatment plan to the individual or couple, combining both top-down (cognitive) and bottom-up (trauma-informed, somatic) methods to support healing in mind, body, and spirit:
- Couples & Family Work: EFCT, The Gottman Method, Nonviolent Communication (NVC), Satir Transformational Systemic Therapy.
- Trauma & Somatic Work: EMDR, Brainspotting, Internal Family Systems (IFS), MEMI, Somatic Experiencing (SE), DARe, and ISP.
- Cognitive & Brief Therapies: CBT, REBT, Reality Therapy, Narrative Therapy, Solution-Focused Brief Therapy (SFBT).
What Sets Us Apart?
Holistic, One-Stop Support
Personalised, Evidence-Based Care
Culturally Attuned & Gender-Sensitive
Expertise Across Life Stages
